Customer Service Phone: (773) 727-5808
Customer Service Contact Form: Click Here
For Return Authorization Form: customerservice@shopldayme.com
Mailing Address:
Lady Me™
Alsip, IL 60803
Frequently Address Questions
General FAQ:
- Who is Lady Me?
- Do you offer a Money Back Guarantee?
- Do I need a PayPal Account to Shop here?
- Can I use my Credit Card to Shop here?
- Is this website secure? I’m concerned about the safety of my personal information…
- Do I have to Sign Up to the Lady Me website to Shop or Checkout?
- What are the Benefits of Signing Up to your store?
- What is your Returns & Exchanges Policy?
- What is your Damaged and Defective Products Policy?
- How can I find the right fit for your shoes online
- Do you have a Womens Shoe SIze Chart for your shoes?
Shipping FAQ:
- What is your Shipping Policy?
- If I live in the Chicagoland area, can I order Offline?
- Can I order Online but pickup my order at your store?
- Do you ship Internationally?
Tax FAQ:
General FAQ:
Lady Me is a brand created by LaTasha Wells that symbolizes her love for shoes, shopping and dressing stylishly fashionable. LaTasha often receives compliments and inquiries about her style of dress, persona and appearance. This website not only sells the products she is in love with, but also Fashion Tips, News & Advice on how to dress and match shoes with evening wear.
Do you offer a Money Back Guarantee?
YES. See our 100% Money Back Gaurantee here.
Do I need a PayPal Account to Shop here?
NO. A PayPal Account is NOT Required to Shop at ShopLadyMe.com. You can use your Credit Card, PayPal Account and eChecks (with PayPal Account). Using a PayPal account ensures Easier & Faster checkout on our Online Store. It becomes as Easy as Paying with your Email Address!
Can I use my Credit Card to Shop here?
YES. We accept all major credit cards; Visa, Mastercard, Discover, American Express. We Accept PayPal and also eChecks (with PayPal Account).
Is this website secure? I’m concerned about the safety of my personal information…
YES. We offer Standard 128 Bit SSL when you complete transactions through our website. We DO NOT store your Credit Card information AT ALL on our website, in our Database nor in Cookies. In fact, when you checkout through our website, you are redirected to our transaction processor, PayPal; who has the most secure and lowest fraud rates in the industry, learn more. After your transaction, you are redirected back to our website where your order information can be reviewed. The only information we store about you is the information YOU give us; Name, Email, Address (Billing and/or Shipping), Phone, Shopping Cart History & Order History (if available).
If you would like to remove information we have about you, please email Customer Service at customerservice@shopldayme.com
Do I have to Sign Up to the Lady Me website to Shop or Checkout?
NO. It is now optional to signup for ShopLadyMe.com. You DO NOT have to Sign Up to browse our store or add products to the Cart. You can now purchase without an account, but you must fill out your Shipping Information when purchasing so we can properly ship your product(s). We do encourage you to signup for ShopLadyMe.com as there as the benefits are listed below:
What are the Benefits of Signing Up to your store?
There are several benefits you receive when Signing Up:
- Shop Faster and More Securely
- Be Up-to-Date on an Order Status
- View Order(s) History
- Track Orders
- Access & Update or Account Information
- Receive Product Notifications & Newsletters via Email
- Email a Friend about Product Quickly & Easy
- Write Product Reviews
What is your Returns & Exchanges Policy?
Click Here to view our Returns & Exchanges Policy
What is your Damaged and Defective Products Policy?
Click Here to view our Damaged and Defective Products Policy
How can I find the right fit for your shoes online?
We have a Womens Shoe Fit Finder Tool. Click Here to Download it (in PDF format), print the document, and follow the instructions to find your fit
Do you have a Shoe SIze Chart for your shoes?
YES. Click Here to Download the Shoe Size Chart
Shipping FAQ:
Click Here to view our Shipping Policy
If I live in the Chicagoland area, can I order Offline?
YES. Browse our website for the product(s) you are interested in. Call Customer Service (773) 727-5808, we will be happy to assist you!
Can I order Online but pickup my order at your store?
YES. This option is only advantageous if you live in the Chicagoland area. When ordering, BE SURE to choose the option “Pick Up In Store”.
YES. We have opened International Shipping! Please Add your item(s) to the cart, Checkout to the Shipping section, our online boutique will generate Service Providers, Rates and Delivery Times.
Tax FAQ:
YES. For the State of Illinois, we charge Illinois customers 10.25% Sales Tax.